Shipping policy
Last Updated: 5/13/2026
At Calena, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States.
Shipping Locations
This shipping policy applies to orders shipped within:
United States Of America
Delivery Times
Below are our estimated delivery timelines:
Order Cutoff Time:
11:59 PM EST
Orders placed after this time will be processed the next business day, which may add one extra day to the delivery estimate.Order Handling Time:
1–2 business days, Monday–Friday
Once your order is processed, it will be shipped by one of our trusted carriers.Transit Time:
6–9 business days, Monday–FridayEstimated Delivery Time:
7–11 business days
Please note that delivery times are estimates and may vary due to factors outside our control.
Carrier Services
We partner with reliable shipping carriers to deliver orders within the United States, including:
USPS
UPS
FedEx
Shipping Costs
Free Shipping:
All orders within the United States qualify for free shipping with no minimum order requirement.
Delivery Issues
If you experience any delivery issues, including delays or lost packages, please contact our customer service team at support@calena.com. We are here to assist you and help ensure your order arrives safely.
Tracking Your Order
Once your order has shipped, you will receive an email confirmation containing your tracking number.
You can monitor your shipment on our Order Tracking Page.
Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.